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Customer Quality Survey
Thank you got taking the time to complete the survey below. We appreciate your business. The results will be used to continually improve our quality system based on ISO/IEC 17025:2005.
Please be as honest as possible. Your positive and negative comments
are needed to improve our system.
On a scale of 1 to 10, with 10 being the highest, please rate Midwest Metrology on the following:
Delivery / Turnaround Time
1 2 3 4 5 6 7 8 9 10
Accuracy of Records / Calibration Certificates
1 2 3 4 5 6 7 8 9 10
Accuracy of Calibrations
1 2 3 4 5 6 7 8 9 10
Packing / Shipping / Cleanliness of equipment when returned
1 2 3 4 5 6 7 8 9 10
Knowledge of Staff
1 2 3 4 5 6 7 8 9 10
Courtesy/ Professionalism of Staff
1 2 3 4 5 6 7 8 9 10
Value ($) of Services
1 2 3 4 5 6 7 8 9 10
Overall Satisfaction with
1 2 3 4 5 6 7 8 9 10
Remarks / Contact Information – not mandatory